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Office of Internal Oversight

Established in 2000 by the OSCE Permanent Council, the Office of Internal Oversight provides oversight services to the OSCE, ranging from internal audit to evaluation and investigation.

Mandate

The Office’s work is conducted in accordance with the Internal Oversight Mandate and the OSCE Financial Regulations. It covers all OSCE activities, regardless of the source of funding.

Mandate of the Office of Internal Oversight
Mandate of the Office of Internal Oversight

Internal audit

The Office of Internal Oversight tailors its audit activities to balance coverage and risk considerations, and focuses on different OSCE executive structures. In addition, Internal Audit assesses thematic areas and processes annually, providing insights and identifying needed improvements across the Organization. While internal audits typically assess processes and systems for compliance with the OSCE’s Common Regulatory Management System and the adequacy of relevant internal control measures, their broader aim is to support management in fulfilling its responsibilities for achieving the OSCE’s objectives and to promote effectiveness, efficiency, transparency and accountability at all levels of the governance, risk management and control processes.

Independent evaluation

The Office manages and conducts independent evaluations that assess the relevance, efficiency, effectiveness, coherence, sustainability and impact of the OSCE’s work. The Office makes evidence-based recommendations that contribute to decision-making, planning and organizational learning, and help enhance the accountability of the Organization. The Office also manages the OSCE’s Evaluation Network and implements activities to strengthen the OSCE’s decentralized evaluation system and the Organization's overall evaluation culture. The Office is the focal point for the OSCE Evaluation Policy which outlines the purpose, standards and uses of different types of evaluations in the OSCE, in line with international recognized evaluation norms and standards.

Investigation

The OSCE has zero tolerance for fraud, corruption, abuse of OSCE resources or other misconduct. The main objective of the Office of Internal Oversight’s investigative work is to establish the facts in such cases. This not only covers staff but also extends to examining alleged misconduct by vendors or implementing partners.

Report instances of fraud or suspected fraud

Treated in confidence

The Office of Internal Oversight takes all allegations of misconduct seriously and OSCE officials have the duty to report instances of fraud, suspected fraud or other misconduct by OSCE staff. Anyone wishing to report concerns in these regards may contact the Office‘s hotline by telephone or email. All reports are treated in confidence and are protected in accordance with OSCE’s Whistleblowing Policy.

Contact and hotline

Office of Internal Oversight, OSCE Secretariat

OSCE Secretariat

Office of Internal Oversight

Wallnerstrasse 6
1010 Vienna
Austria

Evaluation unit

Office of internal oversight

Evaluation unit