OSCE-supported conflict management workshop for parliamentary services on Montenegro completed in Podgorica

Conflict management for the parliamentary services of Montenegro in focus of a training workshop organized by the OSCE Mission to Montenegro was held on 17 and 18 May in Podgorica.

Twelve participants from the parliamentary services who already underwent a series of specially designed workshops attended the training course. Last year, they completed the first segment of the programme, which focused on business culture, communication and presentation skills.

Within this module, special attention was paid to new practices and approaches in conflict management, hierarchy in public administration, and analysis of typical sources of conflict in public administration, new directions and approaches, conflict management styles, as well as strategies for solving conflicts.

The goal of the programme is to support the development of the parliamentary services in their role as embodiment of the institutional memory of the parliament, leading to the steady advancement of its professionalism and efficiency.

The next training, on change management, will be held on 31 May and 1 June in Podgorica.