Public administration reform know-how shared at OSCE Centre in Bishkek–organized study visit to Georgia
TBILISI, 24 February 2016 – The OSCE Centre in Bishkek, in co-operation with the Justice Ministry of Georgia organized a three-day study visit of eight Kyrgyz Government officials to Tbilisi from 22 to 24 February 2016 to exchange experiences on reforms to public and municipal administration.
The focus of the study visit was to build the institutional capacity of Kyrgyz government bodies working in public and municipal administration, in delivering accessible and professional services to citizens.
“The effective and efficient delivery of public and municipal services requires effective governance, efficient management of public policy, transparent and accountable institutions,” said Yulia Minaeva, Senior Economic and Environmental Officer at the OSCE Centre in Bishkek. "The study tour allowed all participants to share experiences and best practices on serving their citizens better."
Kuvanychbek Shadybekov, Head of the Public Administration and Personnel Issues Department at the Kyrgyz Prime-Minister’s Office, said: "Reforms to public and municipal services aim to enhance the quality of public administration and foster increasing confidence in government institutions on the part of citizens and the private sector. The quality of work of government institutions is often justly criticized, as citizens assess performance of state and municipal authorities through the prism of relevant service delivery.”
The Kyrgyz delegation was familiarized with how to develop a policy and on evaluating and monitoring procedures. They also learnt about Georgia’s legislative regulations, its municipality “one stop-shops”, inter-ministry co-operation and the provision of electronic services.
The OSCE Centre in Bishkek will support the Prime Minister’s Office in piloting a project to deliver municipal services in Balykchi city, north Kyrgyzstan.
The study visit was an activity of the OSCE Centre in Bishkek’s Economic and Environmental Programme.