Publications
Conflict Management for the Needs of Public Service. Guidebook and Methodology Recommendations
Publishing date: 30 June 2022
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
This publication contains theoretical background about conflicts and their management, analysis of the specificities of conflicts in the public service taking into account the results of sociological research on perception, attitude to conflicts and ways of managing conflicts in Ukrainian
Models of Starostas’ Constituencies: Adjustment of Starosta’s Activities through the Community Needs Analysis
Publishing date: 20 June 2022
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Democratization, Good governance
Publisher: Organization for Security and Co-operation in Europe
The manual describes approaches and criteria used for creating starosta’s constituencies by local self-governance bodies. Four models are proposed for starosta’s constituences: «Starostat», «Starosta’s office», «Office of services», «Combined Starosta’s Office».The publication is based on materials
Legal Status and Responsibilities of Starosta. Manual for Starostas in Starosta’s Constituencies
Publishing date: 20 June 2022
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Democratization, Good governance
Publisher: Organization for Security and Co-operation in Europe
This Manual explains in the Q&A format the legal essence of the starosta’s post in the system of local self-governance, organization of routine activities, basic and additional responsibilities, provision of administrative services, and performance of residency registration by starosta in
Evaluation of Facilitated Dialogue: Approaches, Frameworks and Challenges
Publishing date: 10 June 2022
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
The report comprises outcomes from the desk research of the best practices of dialogue evaluation conducted at the end of 2021. It is based on the analysis of academic and practitioner sources covering existing approaches, frameworks, and data collection methods used for evaluation of peacebuilding
Guidebook on Interaction of the Ukrainian Armed Forces with Civil Society
Publishing date: 21 January 2022
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
Publisher: Organization for Security and Co-operation in Europe
The Guidebook is developed in 2021 within the project "Strengthening Democratic Control of the Ukrainian Armed Forces in the Area of Interaction with Civil Society". This Guidebook is designed to provide the necessary information for leaders at all levels of military administration who
Dialogue in Reforms: Instruction Manual. Algorithm and Handbook for Public Servants
Publishing date: 15 March 2021
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
Algorithm and handbook " Dialogue in Reforms: Instruction Manual " is a unique tool that will allow users to self-assess their specific situation and understand which method of interaction is appropriate in this situation. Thus, it is possible to determine how and when to use dialogue,
Algorithm for self-assessment of the need for dialogue in reforms process
Publishing date: 15 March 2021
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
Algorithm for self-assessment of the need for dialogue in reforms process is a unique tool and an integral part of the handbook " Dialogue in Reforms: Instruction Manual ". Its main task is to help users to get a specific and relevant recommendation on how and when to use dialogue, public
Methodological Guide “Conflict Management in Communities in the Decentralization Process”
Publishing date: 23 February 2021
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
Methodological Guide “ Conflict Management in Communities in the Decentralization Process ” demonstrates the authors’ model of conflict management in communities based on a systemic approach to conflict resolution. The proposed model of conflict management was tested in amalgamated communities in
Methodology manual for trainers of the training “Dialogue Instruments for Effective Decision Making in Communities”
Publishing date: 20 May 2020
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
This manual is designed to assist dialogue practitioners in training representatives of local government, self-government bodies and civil society on how to plan, organize and conduct discussions, meetings, consultations to resolve problems and conflict situations of local importance. The manual includes theoretical background, practical exercises and cases dealing with dialogue approaches and tools of developing and implementing collaborative decisions in communities in the most effective and engaging way.
Methodology manual for trainers of the training “How to Effectively Plan and Conduct Dialogue”
Publishing date: 20 May 2020
Content type: Guide / manual / handbook
Where we are: OSCE Project Co-ordinator in Ukraine (closed)
What we do: Conflict prevention and resolution, Good governance
Publisher: Organization for Security and Co-operation in Europe
The methodology manual is designed to assist dialogue practitioners in training people from different backgrounds on skills and techniques for managing conflict situations, establishing mutual understanding, planning and conducting dialogue. The training itself complements the online course of that name developed by the OSCE Project Co-ordinator in Ukraine.