Publications

This publication contains theoretical background about conflicts and their management, analysis of the specificities of conflicts in the public service taking into account the results of sociological research on perception, attitude to conflicts and ways of  managing conflicts in Ukrainian

The manual describes approaches and criteria used for creating starosta’s constituencies by local self-governance bodies. Four models are proposed for starosta’s constituences: «Starostat», «Starosta’s office», «Office of services», «Combined Starosta’s Office».The publication is based on materials

This Manual explains in the Q&A format the legal essence of the starosta’s post in the system of local self-governance, organization of routine activities, basic and additional responsibilities, provision of administrative services, and performance of residency registration by starosta in

The Guidebook is developed in 2021 within the project "Strengthening Democratic Control of the Ukrainian Armed Forces in the Area of Interaction with Civil Society". This Guidebook is designed to provide the necessary information for leaders at all levels of military administration who

Algorithm and handbook " Dialogue in Reforms: Instruction Manual " is a unique tool that will allow users to self-assess their specific situation and understand which method of interaction is appropriate in this situation. Thus, it is possible to determine how and when to use dialogue,

Algorithm for self-assessment of the need for dialogue in reforms process is a unique tool and an integral part of the handbook " Dialogue in Reforms: Instruction Manual ". Its main task is to help users to get a specific and relevant recommendation on how and when to use dialogue, public

Methodological Guide “ Conflict Management in Communities in the Decentralization Process ” demonstrates the authors’ model of conflict management in communities based on a systemic approach to conflict resolution. The proposed model of conflict management was tested in amalgamated communities in

This manual is designed to assist dialogue practitioners in training representatives of local government, self-government bodies and civil society on how to plan, organize and conduct discussions, meetings, consultations to resolve problems and conflict situations of local importance. The manual includes theoretical background, practical exercises and cases dealing with dialogue approaches and tools of developing and implementing collaborative decisions in communities in the most effective and engaging way.

The methodology manual is designed to assist dialogue practitioners in training people from different backgrounds on skills and techniques for managing conflict situations, establishing mutual understanding, planning and conducting dialogue. The training itself complements the online course of that name developed by the OSCE Project Co-ordinator in Ukraine.

The training workbook is designed to support practical learning of skills and techniques for managing conflict situations, establishing mutual understanding, planning and conducting dialogue by people from different backgrounds. The training itself complements the online course of that name developed by the OSCE Project Co-ordinator in Ukraine.