Ramada Plaza Astana						
47, Abai Ave
010000, Astana, Kazakhstan
Tel.: +7 7172 39 10 00 (ext.5017)
Fax: +7 7172 39 10 17
e-mail: sales@ramadaplazaastana.kz

Reservation Form
OSCE HIGH-LEVEL CONFERENCE 
ON TOLERANCE AND NON-DISCRIMINATION 
28th June – 30th June, 2010

Company		
Contact person 		
Contact information:
 Address/tel./fax/mob./e-mail		
Guest’s name 		
Date of arrival		
Date of departure		
                     Rooms requested (type/rate)        Number
Standard Room/235.20 USD		
Superior Room/291.20 USD		
Executive Suite/383.04 USD		
Junior Suite/459.20 USD		
Business Suite/543.20 USD		
Diplomatic Suite/752.64 USD		
President Suite/3606.4 USD		
•	The above rates are per room per night.
•	Rates include VAT
•	Rates include Buffet Breakfast at our Cafe Marco Polo (on the date following after arrival date), use of Aquarius SPA & Wellness facilities (swimming pool, Turkish Hammam, sauna, fitness and vitamin bar) and free Wireless Internet access.
•	Early Arrival fee is $50.00 and it applies for all early arrivals before the hotel’s official check-in time at 02:00 p.m.  (from 06:00 a.m. till 02:00 p.m.).
•	Late Departure fee is $50.00 and applies for all late departures after the hotel’s official check-out time at 12:00 noon (from 12:00 noon till 06:00 p.m.).
•	Guaranteed Reservation (credit card details or deposit/ prepayment) provides your room availability during 24 hours from the expected date of the guest's arrival.
•	In case of a later cancellation, “No-Show“ or an early departure it is company policy to charge 100% cost of the room for one night of the entire room bill.
	
Airport Pickup	Yes _____    No _____                              	
Flight number/arr.time:		
Minibus/40 USD per one way	Yes _____    No _____                              	
Deluxe car/45 USD per one way 	Yes _____    No _____                              	
Airport drop off required	Yes _____    No _____                              	
Flight number/arr.time:		
Minibus/40 USD per one way	Yes _____    No _____                              	
Deluxe car/45 USD per one way 	Yes _____    No _____                              	
Pls be kindly informed that to avoid penalty charges you should inform us about cancellation or any changes of the transfer not later than 12 hours before arrival. In case of no show or not cancellation received one transfer payment will be charged.	
Payment Method	
Guest upon check in 	Yes _____    No _____                              	
Company by bank transfer

All expences

Room only	Yes _____    No _____    

Yes _____    No _____

Yes _____    No _____                                                                                  	
Credit Card	Yes _____    No _____                              	
Cardholder name		
Credit Card Type		
Credit card number		
Credit card validity date		
•	In accordance with the article 282 of Civil Code of RK, which is displayed at the Front Office Desk on daily, all the prices and services are payable in KZT according to the internal hotel exchange rate. Hotel has a right to change internal rate without any written prior notification (at the moment 1$ - 155 kzt).
•	All charges guaranteed by the Company must be pre-paid before guest’s arrival.
•	All individual charges not guaranteed by the Company must be guaranteed at check-in by the particular individual and paid during check out. 
Please attach the guarantee: company guarantee letter with bank details or copy of credit card.  
	
Date of request		
Reserved by		

Signature 

	
Stamp